Contact information

Contact Information

Last Updated: May 31, 2026

At ChicMamaCo, customer satisfaction is a top priority. Our Customer Care Team is available to assist with questions regarding orders, shipping, returns, products, and general inquiries.

Customer Support

For the fastest response, please contact us by email. We aim to respond to all inquiries within 24–48 business hours.

Email: Help@chicmamasco.store

Mailing Address

ChicMamaCo
3141 Medina Ave
Columbus, OH 43224
United States

Business Hours

Our support team reviews inquiries during the following business hours:

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

Messages received outside of business hours will be addressed on the next business day.

Order Support

When contacting us regarding an existing order, please include:

  • Your order number

  • The email address used at checkout

  • A brief description of your inquiry

Providing this information helps us assist you more efficiently.

General Inquiries

Whether you have questions about a product, shipping, returns, or your shopping experience, our team is here to help. We appreciate your patience and look forward to assisting you.

Thank you for choosing ChicMamaCo.